Rescue and Resurface stands behind every kit that we sell, therefore, if you are dissatisfied with your painted paper kit within 30 days from date of purchase, you may request an exchange or replacement for items needed. Simply call Rescue and Resurface at 1-844-paperit (727-3748) or 1-402-502-5456 for authorization.

This warranty does not cover normal wear and tear, excessive abuse, or use of this product in a manner not recommended in the instructions. Due to variations in application and surface preparation beyond our control, we cannot be responsible for any costs over and above the kit itself (such as labor or other materials, etc…).

Here is our warranty process:

  • You can return items within 30 days after delivery. We have a friendly customer service, we are always here to serve you.
  • If your product arrives damaged or broken, please help us by sending clear photos with good lighting of the defect for each affected item, including the item’s packaging and the delivery box.
  • All items must be returned in their original condition and packaging, This warranty does not cover normal wear and tear, excessive abuse, or use of this product in a manner not recommended in the instructions. Due to variations in application and surface preparation beyond our control, we cannot be responsible for any costs over and above the kit itself (such as labor or other materials & etc).
  • Despite our strict QC procedure in exceptional cases, things happen… If the item you have received is incorrect, please send us photos with good lighting of the item and packaging and labels.
  • If you wish to cancel an order after it has been shipped out, please wait until it arrives. Contact us first so we can provide you with a return address. Sign for the parcel when you receive it and then return it unopened to the address we have provided. We will arrange partial refund in that case.
  • We will give you our return address in the RMA form please always contact us to obtain it. Please do not send back your item(s) until we reply back to you with the appropriate address – this is not the same one displayed on your parcel.

Rescue and Resurface
a King Conroy LLC
2614 So. 156th Circle
Omaha, NE  68130